The Waitlist Engagement Guide shows you exactly how to keep families warm, build trust on autopilot, and stop losing clients before they ever walk through the door.
Yes, I want the free guide →No spam. No fluff. Just a system that works while you're in session.
Sound familiar?
You finally have an appointment opening and you reach out — only to discover the family found someone else three months ago. Ouch.
It's not because your service isn't brilliant. It's because silence is uncomfortable. When families don't hear from you, they assume you've forgotten about them. So they move on.
Meanwhile, you're too flat-out actually doing therapy to write personalised check-in emails to every person on a 60-person waitlist. (You're a paediatric allied health professional, not a copywriter with a spare three hours.)
The average wait time for paediatric allied health services — plenty of time for families to lose faith, move on, or forget why they even referred in the first place.
The good news? There's a stupidly simple fix. A set-and-forget email sequence that keeps families in the loop, builds trust, and makes them feel genuinely supported — all without you lifting a finger after setup.
That's exactly what this guide walks you through.
Inside the guide
No tech degree required. This guide covers the full workflow using Splose and Mailchimp — two tools paediatric clinics already love — to create an automated nurture sequence that runs quietly in the background.
Step 01
Exactly what to collect, including the consent wording that covers you legally and gets families opted in painlessly.
Step 02
No spreadsheet importing. No copy-pasting. Client details flow across automatically the moment they submit a referral.
Step 03
Set up "Waitlist" and "Booked" groups so your automation knows exactly who to talk to — and when to stop.
Step 04
Step-by-step instructions to build a Mailchimp automation that sends emails every fortnight for 8+ weeks without you touching a thing.
Step 05
Automatically exit families from the waitlist sequence the moment they're booked in. No awkward double-ups.
Bonus
A full sequence of example emails — from your welcome message to preparing families for their first session.
The email sequence
These aren't just filler emails. Each one delivers genuine value to families while quietly reminding them why your clinic is worth the wait.
Introduce your practice, explain your services, and give families a link to your online resources. First impressions, sorted.
While they wait for one-on-one therapy, let them know about group programs they can join now. Bonus revenue for you, faster support for them.
A practical, usable resource they can act on today. This one builds serious goodwill — you're helping before you've even met.
Short bios on your therapists. By the time families come in for their first session, it won't feel like meeting a stranger.
Walk families through what the first session looks like. Less anxiety for them, smoother sessions for your team.
Is this for me?
I started Free Range VA because I watched brilliant allied health professionals drown in admin that should've been automated months ago.
I know Splose and Mailchimp inside out. I know the juggle of running a paediatric clinic. And I know the specific pain of watching a perfectly good client slip off your waitlist because nobody had time to send a single email.
This guide is everything I'd set up for a clinic client in our first week together — packaged up and handed over for free, because you deserve a functioning system regardless of budget.
Download the free guide and have your waitlist nurture system up and running before the week is out.
Send me the free guide →Or email hello@freerangeva.com with "Waitlist Guide" in the subject line. Takes 10 seconds.